Terms of service

To ensure that you product arrives seamlessly, please ensure that the correct details are entered for both the sender (person placing the order) and the recipient (person receiving the order). Please note that the shipping details are where the flowers are to be sent, and the billing details are for the person sending the order.

Riverport Florist will not be held responsible for incorrect delivery details/address provided by the sender. Additional charges will apply in a re-delivery is to occur. You will be contact prior to the re-delivery. Please refer to our refund policy for more information or contact us on (03) 5482 2615.